How I became a victim of the Tesla system

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  • Published on Jan 8, 2019
  • Update on my missing Tesla model X. Just when I thought it couldn’t get any worse. It does. Also special guest appearance by Momma Rebuild
    Tesla Referal Code: ts.la/richard52167

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  • Autos & VehiclesAutos & Vehicles

Comments • 8 810

  • Rey Yakko
    Rey Yakko 4 hours ago

    Ever get it?

  • Sandy BoleYT
    Sandy BoleYT 21 hour ago

    He tryna send people to space but he can’t put you in a car.

    Sums up the whole situation

  • lalaman0914
    lalaman0914 Day ago

    Hesitated to sell all my Tesla stock during these last few weeks of downhill red. This video just convinced me my favorite car brand is most likely headed the way of the Delorean.

  • Zachary Foster
    Zachary Foster Day ago

    id have threatened to run a chargeback on the credit charge if you didn't get it in the 30 days

  • Quique
    Quique Day ago

    Makes me never want to buy a Tesla & as much as I think E cars are the future I don't believe Tesla is apart of that.

  • trey jasso
    trey jasso Day ago

    I can’t believe how miserable this buying experience is! I hope I never have this experience.

  • deee327ify
    deee327ify 2 days ago

    How he felt it is necessary to mention that they changed the two front tires :) I can do that in 5 minutes...

  • Guri Snowpaw
    Guri Snowpaw 2 days ago +1

    Your mom is precious and I love her.

  • Iain
    Iain 3 days ago

    Do you think they are purposely f'ing with you? I could see Elon going out of his way to mess with you.

  • Tj reid
    Tj reid 3 days ago

    I wouldn't jump through this much Hoops for used car I would have cancelled the order within the first month used cars don't take this long to get or brand new cars so I've been out of this deal we finished the third week

  • TH3G3RaRD
    TH3G3RaRD 3 days ago

    Maybe for Christmas 2020...

  • Ahmad Qardahji
    Ahmad Qardahji 3 days ago

    The dealer experience is even worse than the online experience. I put the holding deposit on a 2019 long range model S. After I payed the deposit, the sales person just ghosted me out. And hey, he also is very misinformed, he quoted me $103k for my trade in, but when the trade in team at Tesla called me, they offered $86k, and they were telling me that if the car if financed, it might change the estimate (lol!). I cancelled my order, they said my holding deposit is going to take about 6 weeks to be processed, and that I cannot get any cancellation emails until the sales manager approves my cancellation, that all being said, when in the sale policy it says, cancel anytime, hassle free, before you pick up the vehicle (even a week after pick up or 1000 miles). They are very shady, feels like it's being run by colleague students who have no idea about sales and customer experience.

  • Doug Kenyon
    Doug Kenyon 4 days ago

    Moms are great. Fanbois not so much. Any transaction should assume some minimal level of customer service no matter the business which at the very least includes being given the item you've paid for. Seems pretty basic.

  • mrlpn2
    mrlpn2 4 days ago

    holy shit why would anyone even bother buying one with such awful customer service

  • Xsauce
    Xsauce 4 days ago

    Don’t blame Elon... he is my hero, greatest man alive

  • Steve, TheDailyShaver

    get your money back and buy a real car you can fix yourself you idiot! serves you right otherwise

  • GunTotnHippie
    GunTotnHippie 5 days ago

    You are a great story teller! This sucks. I don't get the electric car push. At the end of the day I would be willing to bet that my Cummins diesel is cleaner than any electric vehicle once you factor in the electric production and parts production to produce a Tesla. Zero emissions my arse..

  • blaine pond
    blaine pond 5 days ago

    you know Momas always right

  • Nathan Anderson
    Nathan Anderson 5 days ago +2

    sounds like the dealership is less stressful! This can't be said very often.

  • Hisham Al Mehemdy
    Hisham Al Mehemdy 5 days ago

    Why repeat the previous video?

  • Ike dre
    Ike dre 6 days ago

    Shouldve got a porche 😂

  • Tre' Roney
    Tre' Roney 6 days ago +1

    At this point. I bet if Elon ordered one from the website, he wouldn't one it either!

  • danmcdonald726
    danmcdonald726 6 days ago

    I looked as Model S's and I just couldn't do it. there are other cars that have autopilot systems many of which are much better. I ended up getting a Volvo S90, they come with autopilot, it's not quite as good as Tesla's system but at $55k brand new, more room, and the convenience of gas fillups I couldn't be happier, I'm usually an early adopter, but when it comes to items that are needed for life, I don't risk, and I don't overspend. I will own an all electric car one day I believe but it's not now.

  • Brandon French
    Brandon French 7 days ago

    Mom being mom. “You want me to call his Mother”. Hahahaha

  • hansel122
    hansel122 7 days ago

    I have been thinking of getting a Tesla for my wife. After seeing this video of how hard and impractical it its I will get her a gas car instead. Spending 2 months on insurance for something you have not seen and getting the run around puts me off. You have over half a million subscribers and word got back to the "manager" about their bad PR; as a person with no online influence I imagine my experience would be 10x worse. Step up your game !!!! They want to send people to space but can't put you in a car.... LOL

  • MrSkyTown
    MrSkyTown 7 days ago

    Ah man, and they tryna send us up to the moon. I’m thinking about not being interested in Tesla, they seem to not be able to handle things well, I know things happen but man it’s just a mess.

  • Denise
    Denise 7 days ago

    ever get a car

  • Hotobu
    Hotobu 7 days ago +6

    That's the EXACT conversation/ response I expect from a Jamaican mother.

  • Brian Prendota
    Brian Prendota 8 days ago

    Contact the BBB with your paper trail and let them handle it

    • Ricardo Ellison
      Ricardo Ellison 7 days ago

      The BBB is run by the manufacturers behind the scenes...I had a big run-in with the BBB in regard to my issues with a Honda Passport...I had been working at a Honda dealership for a dozen years...the engine had a detonation issue while trying to tow our boat, the weight, well within its limits...I pulled up documentation of just how detonation wrecks pistons...Honda Inc. had a team trying to shoot me down, the people from Honda essentially said, "That's the sound of economy"(the detonation sound)...So...the BBB is not to be trusted, as is the "Arbitration" process...

  • Sal Flores
    Sal Flores 8 days ago +1

    Dont buy Tesla.. Problem solved. 😉

  • Dan Tun
    Dan Tun 8 days ago

    I would have left with a loan car. There's no way I would put up with this shit.

  • 10469
    10469 8 days ago

    Your so hung up on this car, what other car have you bought that you were so obsessed over. I have over 13 cars and I always look forward to my new car.

  • True2022
    True2022 8 days ago +1

    F*ck Tesla never giving them a penny

  • Branko Mihajlovic
    Branko Mihajlovic 8 days ago

    I like this ashol comment at the end.

  • bosstherapy
    bosstherapy 8 days ago

    Lmao i agree with your mom...he wants to put people in space. He can't even put you in a car....she is right.

  • BC Neil
    BC Neil 9 days ago

    They hired a bunch of non-car people

  • PowerOfTheMirror
    PowerOfTheMirror 9 days ago

    The worst thing about Tesla & Musk in general is the cultist fanbois.

  • Zhong Li
    Zhong Li 9 days ago +1

    Tesla=failure.

  • João Tavares
    João Tavares 9 days ago

    Maybe the company was named after the band Tesla.

  • João Tavares
    João Tavares 9 days ago +1

    I don't want a tesla yet.

  • Aegir Cald
    Aegir Cald 10 days ago

    I am now rethinking my interest in this car

  • Kennerfull
    Kennerfull 10 days ago

    Sue them, ask for reparations.

  • glenbrookwolf
    glenbrookwolf 10 days ago

    Elon sells hype at splashy reveal events staged in some dark and creepy warehouse at midnight. Step right up and give him your deposit and wait three years. Magic electric roof tiles that last 50 years, where are you? I want to buy my ticket on the spaceship that will take me to my vacation at Muskland on Mars.

  • david coffin
    david coffin 10 days ago

    my head explodes. nobody deserves this shit

  • Shtyles
    Shtyles 11 days ago

    This actually makes me no longer want a Tesla. Really shows how much they care about the customer.

  • Earl Williams
    Earl Williams 11 days ago

    Love you’re mom ❤️😂

  • Wheeler Law
    Wheeler Law 11 days ago

    "High speed train" I think we both know that there's no such thing when it comes to the T

  • Tinashe Kavumbura
    Tinashe Kavumbura 11 days ago

    You should let your mum call them. They will deliver it pronto.......with a full tank of gas. LOL. Marshal Munk.

    • w0wkys
      w0wkys 10 days ago

      tesla car.. with a full tank of gas..

  • Matthew B
    Matthew B 11 days ago

    LOL! "he trying to put people in space and he can't even deliver a car"!

  • Matthew B
    Matthew B 11 days ago +1

    No title means no car. They sold you a nonexistent car and proceeded to wait until one popped up. I see right through the Tesla scam. They want your money. Period. Only idiots buy them. I appreciate you taking them on but any vehicle produced by such an awful company is going to be a piece of crap. I think I will be driving my 2001 Jetta after most Teslas have been scrapped. You, sir, jusgot bent over a table and sold an unrecovered repo car at top dollar!

  • Alex O
    Alex O 11 days ago

    Please get back your money and buy the Jaguar instead. Be a rebel ! Show them, that they have to work for the money.

  • roblox fan
    roblox fan 11 days ago

    Buy an audi e tron and with the change hire rich’s mum to yell at elon musk for an week

  • Isuzu Buyer
    Isuzu Buyer 11 days ago +1

    No wonder they are hemorrhaging cash. How many Tesla employees does it take to screw in a little bulb?

  • Jamal Brown
    Jamal Brown 12 days ago

    I had a very disappointing experience with my Tesla Model 3 purchase. They snuck in items to my order that I did not approve and gave me a final total that I needed to give my bank for the check to be written and approved that day. Nothing was done on their end for customer satisfaction AT ALL.

  • Chris Baines
    Chris Baines 12 days ago

    It was truly painful watching this. The people responsible should be strung up by their balls and hung upside down over the Grand Canyon. I sent the link for this video to Elon via Twitter, with your mother's anecdote about space preceding it.

  • Nelson Ocampo
    Nelson Ocampo 12 days ago

    "He's trying to send people in to space and he can't put you in a car?"
    That was great.

  • Glenn Pursley
    Glenn Pursley 12 days ago

    I'm out. Feels like i'm watching tv with these commericals. Too bad really like you.

  • KTGgaming6666
    KTGgaming6666 12 days ago

    i love your mom dude i love the "he is sending people into space and not putting you in a car ?" XD

  • Jon
    Jon 12 days ago

    Thanks. You saved me from getting into a tesla. Months for repairs?

  • Larry Calloway
    Larry Calloway 13 days ago

    This story is PISSING ME OFF BY THE SECOND

    • Chapo
      Chapo 8 days ago

      Larry Calloway for what reason?

  • Sergey Pupko
    Sergey Pupko 13 days ago

    Nah... I love teslas and I think they are dope... having watched this, I'd rather take the sleazy sales person at a dealer that wants to gut you for all you're worth.
    I ain't buying brand new so this is a huge NOPE from me.

  • Nippon
    Nippon 13 days ago

    It is a company run by liberal Millenials, what do you expect. They are a bunch of infantile morons that have no communication or motivation.

  • retrodog63
    retrodog63 13 days ago

    1994 just called. They want their Harley Davidson marketing scheme back.

  • Trigger Troll
    Trigger Troll 14 days ago

    Hang in there . With a mom like your you have nothing to worry about. She’s the greatest. 👍

  • Trigger Troll
    Trigger Troll 14 days ago

    When Elon gets done fleecing the rich green snowflakes he’s going to fly off in his rocket 🚀

  • Frank Cava
    Frank Cava 14 days ago

    Just more proof that Tesla is being run by a bunch of techie hipsters who have NO idea how to run a business or provide even passable customer service. Elon Musk is a distracted idiot who has no idea how to focus on anything. (Oh lets squirt people to LA in vacuum tubes, that’s really important) I am sorry but I am praying this all come to a head when the company goes into bankruptcy and Elon Musk does some jail time for fraud.

  • Chai Lee
    Chai Lee 14 days ago

    2:24 lets just say read more

  • kido hop
    kido hop 14 days ago +6

    “You want me to call him?” GODDAMN can’t believe how that made me laugh way too much... God Bless your mom 🤣🤣🤣🤣

  • Blackerz
    Blackerz 14 days ago

    they're selling shares not cars

  • Collin Schultz
    Collin Schultz 14 days ago

    The biggest problem in USA corporations is break down of two way communication

  • Johnny Green
    Johnny Green 15 days ago

    JESUS CHRIST ill stik to gud ol gas car until electric gets there shit together

  • COM DRIVE
    COM DRIVE 15 days ago

    Of course all the dealers or whoever the hell these people are are going the The Elon Musk way: Say it happens till it happens. All aboard the crazy train!

  • Bza K
    Bza K 15 days ago

    Why is there a tesla referral code in the description? Im confused

  • Kurecore Kurecore
    Kurecore Kurecore 15 days ago

    That company is same shit mess as theyr car :D so progresive that it dont work at all :D

  • Mescal Chaps Music Channel

    Dude...I’d just say screw this company....this reminds me of 🍏

  • Ty
    Ty 16 days ago

    You know Elon musk doesn't own Tesla right he's just the face of the company the people that actually founded Tesla who are the creators of Magic the gathering

    • Dave Lockwood
      Dave Lockwood 14 days ago

      Umm, you know the "face of Tesla" as you call him is not only the highest ranking officer in the company but also the largest shareholder. Are you saying he's complaining about the wrong person?

  • Paul white
    Paul white 17 days ago

    pathetic

  • Mario
    Mario 17 days ago

    What kind of bitch asks for a customer to send an EMAIL 30 minutes before they arrive?? WTFFFFF? THAT SHOULD HAVE BEEN A MASSIVE RED FLAG TO YOU that shit is definitely going wrong at that "service centre".
    You should have told them no, I will not be sending you any emails. You will give me a reasonable time frame to arrive at and that will be that. That's what I would have done, cos that's what a normal human can reasonably expect

  • Brandon M
    Brandon M 17 days ago

    We have tavarish and samcrac commenting We need Vinwiki to get elon musk to see to this guy getting a good discount

  • Smitevil
    Smitevil 18 days ago

    This video seems like a good gimmick to somehow get a free tesla.

  • Alem Hasanovic
    Alem Hasanovic 18 days ago

    Haha this is crap. I would never buy a Tesla. Im surprised Elon Musk has not contacted you yet with all the views your videos have.

  • A Rob
    A Rob 19 days ago

    is there a part 3 i am missing? i just grabbed my popcorn

    • A Rob
      A Rob 19 days ago

      found i! lol

  • gibbs
    gibbs 19 days ago +1

    I have to say ordering a new Tesla online is so easy and there is no problems it takes around a month for delivery and they text you updates and the staff is Amazing and very kind

  • Joe z
    Joe z 19 days ago

    Man your soo cool and calm about this situation, i would of get my money back and get some other cool electric car, you do know that Benz have some cool electric cars and I bet you wouldn't be waiting more than a 4 days to get your car, thats just a different between proper company's that know how to run business and been around for over 100years VS Tesla who just started in automotive industry with hiring people with no experience... ask for your money back and don't waist your time with tham

  • Harmeet Singh
    Harmeet Singh 20 days ago

    Lol your mother is awesome

  • Providencia Lopez
    Providencia Lopez 20 days ago

    Wow, I will never buy a Tesla. Thank you for your honest review.

    • Providencia Lopez
      Providencia Lopez 11 days ago

      @birdman9020 I'm good. Seems like a lot of people have had issues with them. New or used it should have never been this horrible of an experience. Period!

    • birdman9020
      birdman9020 18 days ago

      You mean "used" Tesla cause when you buy new there doesn't seem to be any hassle. Watch part one of this video.

  • Juan Rodríguez
    Juan Rodríguez 21 day ago

    You should’ve bought a honda!!

  • SPENCE4REAL
    SPENCE4REAL 21 day ago

    8:04 he can't put you in a car, but he can put a car into space.

  • ComTechxx1
    ComTechxx1 21 day ago

    I think you getting a hard time and was blacklisted because you reverse engineer a salvage Tesla and showed the world how to get it back to almost mint condition. And your Mother is the coolest!

  • Theodor Eicke
    Theodor Eicke 21 day ago +1

    Your mom is awesome. I could listen to her talk all day. 👍🏽

  • Tim-J.Swan
    Tim-J.Swan 21 day ago +5

    Hello Rich,
    This is this is Zihou from Tesla in Shanghai.
    Your rental car is definitely ready for pick up in Moscow!
    BEST REGARDS!!!

  • PT R
    PT R 22 days ago

    Seems like a pretty broken company when they do this to you. Buying a used one can be good though, as all new Teslas are extremely pricy. You need at least 50.000-60.000 to get a Model 3 with decent options, for that money you can buy a much better EV from any of the regular makers.

    • ObsidianGT
      ObsidianGT 18 days ago

      Please tell me who makes a "much better EV" compared to a $50-$60K Tesla Model 3. Please, I'm very curious.
      If you say Jaguar with their I-Pace, no, not even close. Maybe nice for a luxury car, but subpar for an EV.
      If you say the brand new Audi e-Tron, first, good luck getting one (seriously might be easier getting a used Tesla), second, pretty sure it's neck and neck with the Jaguar, IOW, subpar.
      Mercedes EQC? Slightly better, still subpar! Good luck getting one in 2019.
      These above are decently-appointed luxury vehicles that have no clue what it takes to be even an average EV. They're repurposed ICEV platforms while they deliver in terms of fit and finish (initial quality), they're wholely supplanting even basic potential of an EV. A lot more weakness rather than strength here.

  • thee abnormal minecrafter

    is this live?

  • Noneya Bizz
    Noneya Bizz 22 days ago +1

    Musk is filling his pockets with shady practices, government welfare, and game play with the stock market.
    Call a lawyer.

  • Devon Crosby
    Devon Crosby 22 days ago

    8:04 Dude your mom's a Trini?
    Big up moms

  • Rod Zamora
    Rod Zamora 22 days ago

    Your mum is brilliant!

  • Brian Riddle
    Brian Riddle 23 days ago

    "He's trying to put people in the moon but can't put you in a car?!?" 🤣🤣🤣🤣 Greatest line ever!

  • Michael Kerr
    Michael Kerr 24 days ago

    Your moms smart , she owns a Kia like me.

  • Anthony Antista
    Anthony Antista 25 days ago +1

    Yet you haven't asked for a refund? You are really going out of your way for this product which says a lot about the amazing product.

  • hunati31
    hunati31 25 days ago

    Holy crap. I knew it was pretty bad. But this is worse than the junkiest dealer in a bad neighborhood. I stick to my Volvo until they electrify them.
    Polestar EV is coming next year. Yeah!!!